Key takeaways
- Sewage backing up is an emergency
- Multiple fixtures failing at once means a main-line problem
- Water in the basement from drains needs immediate action
- Stop using water until the line is cleared
Call right away if
Sewage is coming up in tubs, showers or floor drains, all drains are backing up together, or water is rising in a basement drain.
What to do now
Stop using sinks, toilets, showers and the washer. Keep people and pets away from the affected area. Do not use chemical drain cleaners in a backed-up main.
Protect your things
Move belongings away from the water if it is safe. Wear gloves and avoid contact with sewage water.
What we do
We clear the line, camera it to find the cause and recommend a fix so it does not repeat.
Insurance and documentation
Take photos and video of the damage and keep records. Ask your insurer about sewer backup coverage.
Quick answers
Is a slow drain an emergency?
Not usually, but multiple slow drains can be a main-line warning.
Can I use a plunger on a backed-up main?
It will not help and may push water back up. Call us.
Want a professional opinion on your property?
We offer a free visit and a clear written plan. Call (615) 393-6985 or use the form below.
